Terms & Conditions

All purchases from The Arundel Framing Workshop are subject to the following terms and conditions....

PRICING

Prices may vary from time to time depending on the supply situation. Whilst we endeavour to keep the prices quoted on this site accurate, you should confirm prices with us prior to purchase.

All our quoted prices are inclusive of UK VAT.

AVAILABILITY

Limited Editions sell out and this may not be immediately reflected on our website. We are always happy to try and source 'sold out' editions for you on the secondary market. In such cases, we shall quote for each individual item prior to your purchasing decision.

CUSTOMER SERVICE

Customer Service and Support is available 7 days per week during the following UK times....

1000 - 1730 Monday through Saturday

1100 - 1700 Sunday

See our 'Contact Us' page for telephone and EMail information.

MAIL ORDER

A Mail Order service is available. We are currently offering FREE DELIVERY for all orders delivered to UK destinations.

For delivery outside of the UK, delivery charges apply. Delivery charges will be quoted prior to shipment.

Our aim is to deliver your order within 14 days. If a delay is anticipated, we shall advise you. Please notify us if any special delivery requirements (e.g. date, addressee etc.) apply.

METHOD OF PAYMENT

We accept payments by Cash, UK Cheque, Visa, Mastercard and Switch.

Please note that we retain ownership of goods until clearance of payment has been confirmed.

RETURNS

All orders are carefully packaged and checked before despatch. However, occasionally items can be damaged in transit. Should any items arrive in an unsatisfactory condition, we shall make every effort to satisfactorily rectify the situation as soon as possible.

Please notify us within 7 days of receipt if any goods received are faulty or unacceptable. In such cases, we shall arrange for the collection and return of the goods at our expense and offer a replacement or full refund as appropriate.

Our aim is to ensure you are fully satisfied with your purchase.